Professional Service & Support

Comprehensive technical support and customized solutions for your dental practice worldwide

24/7 Global Support
30min Response Time
ISO/CE/FDA Certified
Professional Service Support

Our Service Excellence

Global 24/7 Support

Cross-time zone care, with a multilingual customer service team available around the clock. Whether you are in Europe, the Americas, Asia-Pacific, or the Middle East, simply give us a call or leave an online message, and we will provide you with precise technical support within 30 minutes, ensuring your equipment runs smoothly.

Multilingual support team
30-minute response guarantee
Cross-timezone coverage
Americas
Europe
Asia-Pacific
Middle East

Customized Solutions

From equipment installation and commissioning to clinical application training, our technical expert team will thoroughly understand your clinic's needs and provide a full-process customized service from "scanning - design - manufacturing," paired with a dedicated after-sales tracking system to ensure each CAD/CAM device performs at its best.

1
Scanning

Precision digital scanning

2
Design

Custom CAD design

3
Manufacturing

Precision manufacturing

Installation & Setup
Training & Support
Performance Tracking

Original Manufacturer Parts with Express Delivery

With five global warehousing centers, we achieve 98% rapid delivery of commonly used parts. All products are certified by ISO, CE, and FDA, and combined with regular preventive maintenance plans, we effectively reduce equipment failure rates and extend service life.

5
Global Warehouses
98%
Delivery Success Rate
24h
Express Delivery
ISO Certified
CE Marked
FDA Approved
North America
Europe
Asia
Australia
Middle East

Ready to Experience Premium Service?

Contact our expert team today for personalized consultation and support

Emergency Support Available 24/7

Email: Market01@medwelldental.cn